INOKIM Oxo Super Common Problems and Troubleshooting

The INOKIM Oxo Super Electric Scooter is a high-performance scooter designed for both urban and off-road environments. In this article, we will address common problems that users may encounter with the INOKIM Oxo Super and provide troubleshooting solutions.

INOKIM Oxo Super Overview

The INOKIM Oxo Electric Scooter is the bigger brother of the INOKIM Ox, featuring the same superior ride quality, intuitive handling, and awesome design, just with extra power and range. The Oxo Electric Scooter is the beast of electric scooters for both urban and off-road environments. With inspiration taken from jet engines, this is a truly powerful scooter.

Product Details

Product Weight	73.8 pounds
App-Controlled	No
Voice Assistant Built-in	Not Applicable
Battery Charge Time	7 hours
Maximum Operating Range	62 miles
Maximum Speed	40 miles per hour
Foldable Design	Yes
Color	Black
Product Name	Oxo Super Scooter w/62 miles Max Operating Range & 40 Mph Max Speed
Brand	INOKIM
Model Number	OXO
Product Height	51 inches
Product Length	47 inches
Product Width	23 inches
Maximum Weight Capacity	265 pounds
Battery Chemistry	Lithium-ion
Manufacturer’s Warranty – Parts	1 year
Manufacturer’s Warranty – Labor	1 year

Features

• Motor: With silent dual 2X1000W 2600W peak brushless motors w/speed buster button and extra large powerful 60V, 26 A/h LG Li-ion battery, the Oxo can travel longer up to 62 miles in just one charge.
• 6 Light system: The Oxo has a 6-light system including 2 headlights, 2 side mood lights, 1 tail light, and 1 brake light.
• Braking system: The Oxo has front and rear full hydraulic disc brakes for superior stopping power in any condition. Front and rear LED lights ensure clear night-time visibility.
• Dual shock absorption system: Oxo e-scooter combined with 10-inch pneumatic tires, front and rear equipped with shock-absorbing rocker arms so you can conquer all kinds of road conditions.
• Charge time: Charge time is approximately 7 hours for a full charge.
• Max weight load: Max load is 265 pounds.

Causes of Common Problems with the INOKIM Oxo Super

This section will address possible problems and solutions with the INOKIM Oxo Super Electric Scooter.

Common Problems and Troubleshooting

1. Battery Not Holding Charge

Description: The battery of the INOKIM Oxo Super does not hold a charge and the scooter loses power quickly.

Cause: The battery may be old or damaged, or there could be an issue with the charging system.

Troubleshooting:

1. Make sure the charger is securely connected to the scooter and the power outlet.
2. Check for any loose connections or damaged wiring.
3. If the battery is old or damaged, contact the manufacturer for a replacement.

2. Non-Responsive Acceleration

Description: The INOKIM Oxo Super does not respond to throttle input and does not accelerate.

Cause: There may be an issue with the throttle controller or the motor.

Troubleshooting:

1. Check the throttle controller for any physical damage or loose connections.
2. If the throttle controller is damaged, contact the manufacturer for a replacement.
3. If the motor is not functioning, contact the manufacturer for further assistance.

3. Brakes Not Working Properly

Description: The brakes of the INOKIM Oxo Super do not provide sufficient stopping power or feel ineffective.

Cause: The brake pads may be worn out or there could be air in the hydraulic brake system.

Troubleshooting:

1. Inspect the brake pads for wear and replace them if necessary.
2. If the hydraulic brake system has air bubbles, bleed the brakes to remove the air.
3. Ensure the brake cables are properly adjusted for optimal performance.

4. Tire Punctures or Flats

Description: The tires of the INOKIM Oxo Super frequently get punctured or go flat.

Cause: Sharp objects on the road or low tire pressure can cause punctures or flats.

Troubleshooting:

1. Inspect the tires for any sharp objects embedded in them and remove them carefully.
2. Maintain proper tire pressure according to the manufacturer’s guidelines.
3. If a tire is damaged beyond repair, replace it with a new one.

5. Loose Handlebars or Steering

Description: The handlebars of the INOKIM Oxo Super feel loose or the steering is unstable.

Cause: There may be loose bolts or nuts in the handlebar assembly.

Troubleshooting:

1. Check all bolts and nuts in the handlebar assembly and tighten them if necessary.
2. Ensure that the handlebars are properly aligned and tightened securely.

6. Unresponsive Display Screen

Description: The display screen on the INOKIM Oxo Super is not functioning or does not respond to input.

Cause: There may be a loose connection or a software issue with the display screen.

Troubleshooting:

1. Check the connections between the display screen and the scooter’s control unit, ensuring they are secure.
2. If the display screen is still unresponsive, try restarting the scooter.
3. If the issue persists, contact the manufacturer for further assistance or a possible replacement.

7. Motor Overheating

Description: The motor of the INOKIM Oxo Super becomes excessively hot during use.

Cause: Continuous operation at high speeds or overloading the scooter can cause the motor to overheat.

Troubleshooting:

1. Avoid prolonged usage at high speeds or excessive uphill climbing to prevent motor overheating.
2. If the motor becomes too hot, allow it to cool down before using the scooter again.
3. Check for any obstructions around the motor that may be blocking airflow and causing overheating.

8. Faulty Lights

Description: The lights on the INOKIM Oxo Super, such as headlights or brake lights, do not work properly or are dim.

Cause: There may be loose connections, burned-out bulbs, or a faulty lighting system.

Troubleshooting:

1. Inspect the connections and wiring of the lights, ensuring they are secure and free from damage.
2. If a bulb is burned out, replace it with a new one of the correct specifications.
3. If the lights still do not work, contact the manufacturer for further assistance.

9. Unstable Folding Mechanism

Description: The folding mechanism of the INOKIM Oxo Super feels loose or does not stay locked in the folded position.

Cause: There may be worn-out or damaged components in the folding mechanism.

Troubleshooting:

1. Inspect the folding mechanism for any visible damage or worn-out parts.
2. If any components are damaged, contact the manufacturer for replacement parts.
3. Ensure that the folding mechanism is properly engaged and locked in the folded position before riding.

10. Sudden Loss of Power

Description: The INOKIM Oxo Super experiences a sudden loss of power while riding, causing it to come to a stop.

Cause: There may be an issue with the battery, motor, or electrical system of the scooter.

Troubleshooting:

1. Check the battery connections and ensure they are secure.
2. If the battery is fully charged and the issue persists, there may be a problem with the motor or electrical system. Contact the manufacturer for further assistance.
3. If the scooter is still under warranty, consider reaching out to the manufacturer for repairs or a possible replacement.

11. Unstable Suspension

Description: The suspension system of the INOKIM Oxo Super feels unstable or does not provide adequate shock absorption.

Cause: There may be worn-out or damaged suspension components or incorrect adjustment settings.

Troubleshooting:

1. Inspect the suspension components for any visible damage or wear. Replace any worn-out parts.
2. If the suspension is adjustable, ensure that it is set to the appropriate settings for your weight and riding conditions.
3. If the issue persists, contact the manufacturer for further assistance or recommendations.

12. Erratic Speed Control

Description: The INOKIM Oxo Super experiences erratic speed control, with the scooter unexpectedly accelerating or decelerating without input.

Cause: There may be a fault in the throttle controller, motor controller, or wiring connections.

Troubleshooting:

1. Check the throttle controller for any physical damage or loose connections. Replace if necessary.
2. If the motor controller is faulty, contact the manufacturer for a replacement or repair options.
3. Inspect the wiring connections for any loose or damaged wires. Ensure they are securely connected.

13. Uncomfortable Seat

Description: The seat of the INOKIM Oxo Super is uncomfortable or causes discomfort during longer rides.

Cause: The seat padding may be insufficient or the seat position may need adjustment.

Troubleshooting:

1. Consider adding additional seat padding or using a cushion for added comfort.
2. Adjust the seat position to find a more ergonomic and comfortable riding position.
3. If the discomfort persists, consider purchasing a different seat that suits your preferences.

14. Inconsistent Range

Description: The INOKIM Oxo Super’s actual range does not match the advertised maximum range, or the range varies significantly between rides.

Cause: Factors such as rider weight, terrain, riding style, and battery health can affect the scooter’s range.

Troubleshooting:

1. Ensure that the scooter is ridden within the recommended weight limit specified by the manufacturer.
2. Consider riding on smoother terrains and avoiding excessive uphill climbs to maximize range.
3. Monitor and maintain the battery health by following the manufacturer’s guidelines for charging and storage.

15. Difficult Folding Mechanism

Description: The folding mechanism of the INOKIM Oxo Super is difficult to operate or requires excessive force.

Cause: There may be dirt, debris, or misalignment in the folding mechanism, causing friction and difficulty in folding.

Troubleshooting:

1. Clean the folding mechanism thoroughly, removing any dirt or debris that may hinder smooth operation.
2. Inspect the folding mechanism for any misaligned parts and adjust them as necessary.
3. Apply lubrication to the folding mechanism to reduce friction and make folding easier.

16. Loose Kickstand

Description: The kickstand of the INOKIM Oxo Super is loose and does not provide stable support for the scooter.

Cause: The kickstand may be damaged, loose, or not properly adjusted.

Troubleshooting:

1. Inspect the kickstand for any visible damage. Replace if necessary.
2. Tighten the bolts or screws that secure the kickstand to the scooter frame.
3. Ensure that the kickstand is properly adjusted to provide stable support when deployed.

17. Unreliable Bluetooth Connectivity

Description: The Bluetooth connectivity between the INOKIM Oxo Super and external devices, such as a mobile app or speakers, is unreliable or frequently disconnects.

Cause: Interference, software compatibility issues, or a faulty Bluetooth module can cause unreliable connectivity.

Troubleshooting:

1. Ensure that the external device is within the Bluetooth range specified by the manufacturer.
2. Try disconnecting and reconnecting the Bluetooth connection on both the scooter and the external device.
3. If the issue persists, check for firmware updates for the scooter or contact the manufacturer for further assistance.

18. Noisy Brakes

Description: The brakes of the INOKIM Oxo Super produce excessive noise during braking.

Cause: Worn-out brake pads, loose brake components, or improper alignment can cause noisy brakes.

Troubleshooting:

1. Inspect the brake pads for wear. Replace them if they are worn-out.
2. Tighten any loose brake components and ensure they are securely fastened.
3. Check the alignment of the brake pads and adjust them if necessary to minimize noise.

19. Unresponsive Power Button

Description: The power button of the INOKIM Oxo Super does not respond when pressed, making it difficult to turn the scooter on or off.

Cause: There may be a loose connection or a faulty power button.

Troubleshooting:

1. Check the power button for any physical damage or loose connections. Replace if necessary.
2. Inspect the wiring connections related to the power button and ensure they are securely connected.
3. If the power button still does not respond, contact the manufacturer for further assistance.

20. Unstable Handlebar Grips

Description: The handlebar grips of the INOKIM Oxo Super feel loose or slip during riding.

Cause: The handlebar grips may be worn out or not properly installed.

Troubleshooting:

1. Inspect the handlebar grips for wear. Replace them if they are worn-out.
2. Ensure that the handlebar grips are properly installed and tightly secured.
3. If the issue persists, consider using handlebar grip adhesives or alternative grip options for better stability.

21. Vibration and Rattling Noise

Description: The INOKIM Oxo Super produces excessive vibration and rattling noise during rides.

Cause: Loose components, worn-out suspension parts, or improper assembly can cause vibrations and rattling noise.

Troubleshooting:

1. Check all bolts and screws to ensure they are tightened securely.
2. Inspect the suspension components for wear or damage. Replace if necessary.
3. Ensure that all components are properly assembled and aligned according to the manufacturer’s instructions.

22. Unstable Stem Folding Mechanism

Description: The stem folding mechanism of the INOKIM Oxo Super feels unstable or does not lock securely.

Cause: Worn-out locking mechanisms, loose bolts, or misalignment can cause an unstable stem folding mechanism.

Troubleshooting:

1. Inspect the locking mechanisms of the stem folding mechanism for wear. Replace if necessary.
2. Tighten all bolts and screws related to the stem folding mechanism to ensure a secure lock.
3. Check for any misalignment in the folding mechanism and adjust as needed.

23. Uneven Tire Wear

Description: The tires of the INOKIM Oxo Super exhibit uneven wear patterns or wear out quickly.

Cause: Improper tire pressure, misalignment, or riding on rough surfaces can cause uneven tire wear.

Troubleshooting:

1. Maintain proper tire pressure as recommended by the manufacturer.
2. Check the alignment of the wheels and adjust if necessary to ensure even tire wear.
3. Avoid riding on excessively rough or uneven surfaces that can accelerate tire wear.

24. Malfunctioning Horn

Description: The horn of the INOKIM Oxo Super does not produce sound or produces weak sound.

Cause: Loose wiring, a faulty horn button, or a defective horn can cause the horn to malfunction.

Troubleshooting:

1. Check the wiring connections related to the horn and ensure they are securely connected.
2. Inspect the horn button for any physical damage or wear. Replace if necessary.
3. If the horn still does not produce sound, replace the horn with a new one of the correct specifications.

25. Acceleration Delay

Description: The INOKIM Oxo Super experiences a delay in acceleration after throttle input.

Cause: A faulty motor controller, loose wiring connections, or battery issues can cause an acceleration delay.

Troubleshooting:

1. Check the motor controller for any signs of damage. Replace if necessary.
2. Inspect all wiring connections related to the throttle and motor controller. Ensure they are securely connected.
3. Monitor the battery health and consider replacing the battery if it is old or shows signs of degradation.

INOKIM Oxo Super Electric Scooter User Reviews

Read what users have to say about their experience with the INOKIM Oxo Super Electric Scooter. The following user reviews are taken from the Walmart website.

Positive Reviews from INOKIM Oxo Super Electric Scooter Users

• Many users were satisfied with the powerful acceleration and speed of the INOKIM Oxo Super. They appreciated the scooter’s ability to reach high speeds quickly.
• Some users praised the smooth ride quality of the INOKIM Oxo Super, mentioning that the suspension and pneumatic tires effectively absorb bumps and cracks on the road.
• Several users mentioned the excellent customer support provided by INOKIM. They were able to get assistance with technical issues and troubleshooting directly from the manufacturer.
• Users commended the sturdy build and quality construction of the INOKIM Oxo Super. They appreciated the scooter’s durability, especially when riding in various terrains.
• Many users found the INOKIM Oxo Super to be a great value for the price, considering its performance and features.

Based on positive feedback from INOKIM Oxo Super customers, it can be concluded that the majority of users were satisfied with their purchase. The scooter’s powerful performance, smooth ride quality, reliable customer support, durability, and value for money were frequently mentioned as positive aspects.

Negative User Reviews of the INOKIM Oxo Super Electric Scooter

• Some users experienced issues with the quality control of the scooter, including small scratches and damaged protective guards.
• Several users reported problems with the brakes, such as excessive rubbing or squeaking noises.
• A few users mentioned difficulties in contacting customer support and receiving timely responses.
• One user expressed disappointment with the scooter’s lighting, stating that additional aftermarket lights were required for better visibility.
• Some users mentioned that the throttle control was sensitive, requiring careful adjustment.

Based on negative feedback from INOKIM Oxo Super customers, it can be concluded that there were some issues with quality control, brake performance, customer support responsiveness, lighting, and throttle sensitivity. However, it is important to note that negative reviews were less common compared to positive reviews.

General Conclusion

Overall, the majority of users were satisfied with their experience with the INOKIM Oxo Super Electric Scooter. Positive feedback highlighted the scooter’s powerful performance, smooth ride, reliable customer support, durability, and value for money. While there were some negative reviews addressing quality control, brake performance, customer support, lighting, and throttle sensitivity, they were relatively less common. The INOKIM Oxo Super Electric Scooter proves to be a solid choice for customers seeking a high-performance electric scooter.

INOKIM Oxo Super Electric Scooter Manual

The operating instructions for the INOKIM Oxo Super Electric Scooter can be found on the manufacturer’s website. Please visit the official INOKIM website to access the manual and learn more about the proper operation, maintenance, and safety guidelines for your scooter.

INOKIM Oxo Super Frequently Asked Questions

1. How can I extend the battery life of my INOKIM Oxo Super Electric Scooter?

To extend the battery life of your INOKIM Oxo Super, follow these tips:

• Avoid riding at maximum speed for long periods, as it can drain the battery quickly.
• Maintain proper tire pressure to reduce rolling resistance and improve energy efficiency.
• Avoid excessive acceleration and braking, as smooth and gradual inputs are more energy-efficient.
• Charge the battery regularly, even if you don’t use the scooter frequently, to prevent deep discharge.

2. What should I do if my INOKIM Oxo Super shows an error code on the display?

If your INOKIM Oxo Super displays an error code, consult the user manual or contact customer service for assistance. Each error code indicates a specific issue, and the manual or customer service can provide guidance on how to diagnose and resolve the problem.

3. How often should I perform maintenance on my INOKIM Oxo Super Electric Scooter?

Regular maintenance is essential to keep your INOKIM Oxo Super in optimal condition. Follow the maintenance schedule outlined in the user manual. Generally, you should inspect the scooter regularly, check tire pressure, lubricate moving parts, and ensure all screws and bolts are tightened. Additionally, it is recommended to have periodic professional maintenance, especially for battery health and electrical components.

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Conclusion

For any problem or issue with your INOKIM Oxo Super Electric Scooter, it is always advisable to refer to the user manual provided by the manufacturer. The manual contains important information about operation, troubleshooting, and maintenance specific to your scooter model. If further assistance is needed, contacting customer service or visiting an authorized service center is recommended to ensure proper diagnosis and resolution of the problem. Remember, professional assistance is always available to help you get the best performance and longevity out of your INOKIM Oxo Super Electric Scooter.